What we’re looking for:
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
3+ years experience in customer-facing activities in a B2B environment.
Ability to disseminate and popularize technical information for a general audience.
Superior presentation and communication skills.
Keen eye for detail and quality.
Excitement when it comes to investigating, testing and exploring solutions for customers.
Strong level of autonomy with the ability to drive projects with limited guidance.
Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality.
Demonstrated ability to work independently and in a fast-paced team environment.
It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role.
Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS.
Experience working with SaaS tools and in the security industry is an asset.
What you can expect:
Work with our SMB and Commercial customers to share product knowledge and demonstrate aspects of 1Password.
Provide training to both customers and team members at 1Password.
Respond to vendor requests, security questionnaires, and legal requests.
Write and manage knowledge-base content for Go-to-market.
Record video resources to be shared internally and with customers.
To be a sought after resource for Go-to-market for questions regarding 1Password.
Work with the rest of your team to create materials for learning about and using 1Password.
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.What we offer:We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing> Maternity and parental leave top-up programs> Wellness spending allowance> Generous PTO policy > Company-wide wellness days off scheduled throughout the year > Wellness Coach membership> Comprehensive health coverage Growth and future > Company equity for all full-time employees> Retirement matching program> Training budget, 1Password University access, and learning sessions> Free 1Password account (and friends and family discount!) Flexibility and community> Paid volunteer days > Employee-led DEIB programs and ERGs and ECGs> Fully remote environment> Peer-to-peer recognition through Bonusly
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